FAQ’s

Q) What is your Lead time?

A) Lead times vary on all products, it can be Next day to approx. 3 weeks. We will always aim to get the order to you asap. Please call us to discuss.

Q) How can I pay for my order?

A) We accept payment by Bank Transfer, Credit/Debit card or Cheque.

Q) Is payment required upfront?

A) Payment is required upfront in most circumstances – call the office to discuss.

Q) Can you delivery outside the UK?

A) Yes – depending on where outside the UK , Shipping charges apply.

Q) Can I order less than your minimum order quantity?

A) Our minimum order on printed/personalised products will apply, However depending on the quantity this could be possible on stock products.

Q) What format do you need my artwork/logo sending?

A) EPS or Vector files are required to provide a quality proof.

Q) Will I get a proof for my Printed/personalised order?

A) Visual proof/s are always emailed for a sign off before production can commence.

Q) How will my order be delivered?

A) All orders are sent by a secure courier and require a signature upon delivery.